Communications database cleansing

When undertaking communications campaigns and delivery is across the omnichannels customers use today, ensuring that your database is accurate and actionable so you can always reach your customers in the most effective way (print, email, sms) is one of the biggest challenges for organisations today.

Ensuring accurate database management

One of our services is database management, where we are often called upon to clean and sort databases as part of a customer communications campaign or during the implementation, print or delivery process. This service not only ensures cleaner, pinpoint-accurate databases but can also result in reduced data management costs overall.

Speeding delivery of DM and transactional mail

With the right solution and automated workflows, you’ll have the flexibility and control to produce more personalised and large volume transactional customer communications, faster and more simply. Plus, because our sprint-sized applications are already proven and working across a wide range of businesses around the world, they are capable of delivering an immediate improvement impact and a faster ROI.

In fact, our proven solutions are not only streamlining customer communications delivery on a global scale but also helping the businesses to build better customer relationships and retention.

Outsourced direct marketing support

Because of our expertise in direct marketing, we are often called upon to provide outsourced direct marketing support to fill gaps in client’s internal capabilities (design services, campaign implementation, mail house and fulfilment services), when required.