Global Customer Communications Platform
Our industry-leading Global CCM software as a service platform is designed to meet and manage your most complex organizational customer communication needs.
Seamless
Scalable
Secure
Digital transformation
Our customer communication management platform enables you to digitally transform your communications process and channel delivery at scale across a secure environment. Saving you time and cost.
Digitally route your printed communications to our industry-leading international network of print and mail facilities closest to your customers. Shorter shipping distances mean reduced delivery costs and less environmental impact – win, win.
Workflow simplicity
Create and manage your customer communications remotely from anywhere.
Work the way you want, when you want, ad-hoc or scheduled.
Produce highly personalized communications to suit your audience.
Use pre-designed templates or build your own.
Automate customer data and media inputs.
Drive customers to the web for additional customized content and response management
Microservices
Individual elements of business functionality can be independently configured, deployed, and managed.
Cloud-based
A SaaS platform that leverages the AWS cloud, beyond storage and hosting, including elastic scaling and automatic updating.
API
All functionality is exposed through an extensive set of APIs and web services.
Headless
Front-end presentation is decoupled from back-end logic and channel, programming language, and is framework agnostic.
Configurable MACH architecture
The configurable nature of our Global CCM platform means global organizations can seamlessly integrate it into their existing CRM/ERP systems.
Configurable MACH architecture
The configurable nature of our Global CCM platform means global organizations can seamlessly integrate it into their existing CRM/ERP systems.
Microservices
Individual elements of business functionality can be independently configured, deployed, and managed.
Cloud-based
A SaaS platform that leverages the AWS cloud, beyond storage and hosting, including elastic scaling and automatic updating.
API
All functionality is exposed through an extensive set of APIs and web services.
Headless
Front-end presentation is decoupled from back-end logic and channel, programming language, and is framework agnostic.
Streamlining end-to-end workflow of print and digital communications from anywhere to everywhere
Desktop
Applications
ERP
Applications
Domestic
Applications
Global
Applications
Application
Normalization
Cloud Portal/
Customized Workflows
On premise print-to-mail
Inserter series
In-house
Digital sending
Digital
E-invoicing
Off premise print-to-mail
Print Service Providers
50 Countries
300+ Partner
Supporting Services
These are available as part of our Global CCM solution designs, and independently as required.