Insights and Case Studies

Insights and case studies on CCM digital transformation

At Solution Dynamics, we want to help businesses achieve more by sharing insights, information and case studies on ways to transform their customer communication delivery. Our focus is on locking in new, improved customer communications management (CCM) and delivery processes through the implementation of proven workflow solutions and integrated technology. It’s about making digital transformation an enabler of future business success and learning how businesses have been able to achieve tangible business benefits as a result.

Insights into Industry Proven Customer Communications Delivery Solutions

Investment Management Company

Personalised Investor Reports

 

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Schools

Committee Election Solutions

 

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Manufacturer

Personalised Product Catalogue

 

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Insurance Company

Customer Communication Logistics

 

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University

Global Alumni Communications

 

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Airline

Customer Loyalty Programme

 

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Food Business

Franchise POS Delivery

 

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Dentists

Omnichannel Patient Communication

 

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Vet Practices

Pet Owner Communications

 

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Not For Profit

Personalised Donor Communications

 

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Water Company

Personalised Transactional Mail

 

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Debt Collection Company

Customer Communication Templates

 

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Investor Services Bureau

Personalised Shareholding Communications

 

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Printers and Agencies

Online Ordering Solutions

 

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Case Studies of Improved Customer Communications Delivery Solutions

Digital asset and marketing campaign management

“Solution Dynamic’s DAM solution found a way to lift our efficiency through creative process and system solutions.”

– Mike Burke, National Activation Manager, Lion

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Multi-channel customer communication

“We increased peace of mind, reduced costs and increased revenue”

– Jonathan Engle, General Manager, APAC, Software of Excellence

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European Bank – Digital document archive and retrieval

“We have seen a reduction in our operating costs and a significant increase in customer satisfaction, which will continue to grow as we further develop the services we can offer using Solution Dynamic’s Communication Logistics solution.”

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